"We started researching Airplane Manager in April of 2009 following the progress and system updates until we purchased the trial month in December 2009. We were using another system that made flight coordination among various departments within our company a nightmarish headache. In January 2010 we implemented the change to Airplane Manager slowly transitioning all of our quoting, flight/crew scheduling, and flight document management from the old system over the preceding few months. Airplane Manager was a great system; however, as with any flight department, a slow change was easier to implement with our staff to ensure a smooth transition. Now, Priority Jet is a fully functional and productive company thanks to Airplane Manager and the ongoing improvements they make to the system.
I was spending hours a day troubleshooting our old system. When calling a company for technical services, you need answers and need them within a reasonable time. With Airplane Manager, I get that service instead of the hands-in- the-air “I don’t know” we were getting with our previous provider. With Airplane Manager, customer service is amazing and we get accomplishment with any question.
Before, only one person could log into the old quoting system if installed on a server and the system was slow to the point that it was unproductive and aggravating. We can monitor monthly activity and status reports from operations, pilot status, airplane status, quote versus booking ratios, maintenance tracking, pilot training status/due dates, and much more. Every member of my staff can access the Airplane Manager system regardless of where in the world they are. I can complete a quick quote from my cell phone while away from the computer. We can monitor monthly activity and status reports from operations, pilot status, airplane status, quote versus booking ratios, and much more. We can quote and book trips quickly while looking at uploaded fuel prices for fuel/tech stop purposes using the map overlay feature keeping our quotes competitive while saving money for the company. As an administrator, I can monitor quotes and ensure integrity and accuracy. No more individual computers or laptops with proprietary company information that can be lost or misplaced. This is paramount when a company has hundreds of thousands of dollars in revenue changing hands on a monthly basis.
We have been presented with great offers to swap our system to other providers. I simply shake my head at the fact they all have a long way to go to catch up with the technology and added productivity Airplane Manager has given Priority Jet. Thank you for helping make Priority Jet a growing success by providing us a state-of-the-art system that is easy to use, cost effective, and the best I’ve seen.